These Terms of Service ("Terms") form a binding agreement between you and Brix Super Group Pty Ltd (ABN 25 692 753 674), trading as Property Workspace ("Property Workspace", "we", "us", "our"), governing your access to and use of the Property Workspace platform, website and related services (together, the "Service"). Please read them carefully. By creating an account, clicking to accept, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
These Terms, together with our Privacy Policy and any plan or order details, form the entire agreement between you and us about the Service. If you accept these Terms on behalf of an agency, company or other organisation, you represent that you are authorised to bind that entity, and "you" means both you and that entity.
You must be at least 18 years old and able to form a legally binding contract. The Service is intended for use by Australian property professionals in the course of their business. You are responsible for ensuring your use of the Service is lawful in your jurisdiction and complies with all professional, licensing and regulatory obligations that apply to you.
The Service is a workspace and productivity tool for buyer's agents, real estate agents and property marketers. It may include client pipeline management, property sourcing and libraries, property investment analysis (PIA) modelling, loan serviceability tools, suburb data, presentation mode, team collaboration and AML/CTF compliance support features.
The Service is a tool only. It assists you to organise information and produce indicative analysis. It does not make decisions for you, does not provide professional advice, and is not a substitute for your own judgement or independent professional advice (see section 10).
You must provide accurate registration information and keep it current. You are responsible for all activity that occurs under your Account and for the acts and omissions of your Users. You must:
You are responsible for the roles and permissions you grant within your workspace and for removing access when a team member leaves.
Plans & trials. The Service may be offered on subscription plans and/or free trials. Trial accounts receive access for the trial window and may have feature or usage limits. We may change plan inclusions and trial terms on reasonable notice.
Fees & taxes. You agree to pay the Fees for your chosen plan. Unless stated otherwise, Fees are in Australian dollars and exclusive of GST and other taxes, which you must also pay where applicable. Fees are billed in advance for the billing period.
Payment & non-payment. Payments are processed by our third-party payment processor. If a payment fails or an account remains unpaid, we may downgrade the account to read-only, suspend it, or terminate it after reasonable notice. You remain liable for Fees accrued before suspension or termination.
Price changes. We may change Fees by giving you reasonable advance notice (at least 30 days for recurring subscriptions), effective from your next billing period. Continuing to use the Service after the change takes effect means you accept the new Fees.
Cancellation & refunds. You may cancel your subscription at any time from Settings; cancellation takes effect at the end of the current billing period and stops future charges. Except where required by law (including the Australian Consumer Law) or expressly stated, Fees already paid are non-refundable and we do not provide pro-rata refunds for partial periods.
Ownership. As between you and us, you own all Customer Data. We claim no ownership of it.
Licence to us. You grant us a non-exclusive, worldwide licence to host, store, copy, process, transmit and display Customer Data solely to provide, secure, support and improve the Service, and as otherwise permitted in these Terms and our Privacy Policy.
Your warranties. You represent and warrant that, for all Customer Data you submit:
You are solely responsible for the accuracy, quality and legality of Customer Data and for your use of any outputs derived from it. You should keep your own backups of important data.
The compliance features (such as KYC capture, risk rating and AUSTRAC-related records) are support tools only. Where you are a "reporting entity" or otherwise have obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) or related rules, those obligations remain entirely yours. We are not your AML/CTF compliance officer, lawyer or AUSTRAC liaison, and we do not lodge reports or give regulatory advice on your behalf. You are responsible for determining whether and how the law applies to you and for meeting your own obligations, including customer due diligence, reporting and record-keeping.
The Service may display or incorporate data from third-party sources — which may include providers such as Pricefinder, CoreLogic (Cotality), Domain, the Australian Bureau of Statistics (ABS) and the Australian Business Register. Such data is provided by those third parties, may be incomplete, out of date or inaccurate, and is subject to those providers' terms. We do not warrant third-party data and are not liable for it. Where you connect or use a third-party service, your use of that service is governed by its own terms and privacy policy.
10. No professional advice — important. Property Workspace is an organisational and modelling tool, not an adviser. All figures, projections, yields, serviceability estimates, suburb statistics, PIA outputs and report data are hypothetical and indicative only. They are based on assumptions and third-party data that may be incomplete, out of date or inaccurate, and they can change without notice. Nothing in the Service constitutes financial product advice, credit assistance, taxation, legal, valuation or investment advice, and we do not hold an Australian Financial Services Licence or Australian Credit Licence. Past performance is not a reliable indicator of future results. You and your clients must obtain your own independent professional advice before making any property, finance, taxation or investment decision. You are responsible for any advice or representations you make to your own clients using the Service.
You must not, and must not permit any User or third party to:
We may investigate suspected breaches and remove content or suspend access to protect the Service or comply with the law.
We and our licensors own all intellectual property rights in the Service, including its software, design, content, branding and documentation. We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your internal business purposes during your subscription, subject to these Terms. No other rights are granted. The names, logos and brands of Property Workspace may not be used without our prior written consent. If you give us feedback or suggestions, you grant us a perpetual, royalty-free licence to use them to improve the Service without obligation to you.
Each party may receive confidential information of the other. Each party will keep the other's confidential information confidential, use it only to perform under these Terms, and protect it with reasonable care, except where disclosure is required by law or to professional advisers under confidentiality. This does not apply to information that is public through no fault of the receiving party, independently developed, or lawfully received from a third party.
Our handling of personal information is governed by our Privacy Policy, which forms part of these Terms. You acknowledge that, for Customer Data, you are responsible for your own privacy obligations to the individuals concerned, and we act as your service provider in handling that data.
We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. We may perform maintenance, and may modify, add or remove features over time. We may offer beta or preview features "as is", which may be changed or withdrawn at any time. We will give reasonable notice of material adverse changes where practicable.
To the maximum extent permitted by law, and subject to section 17, the Service is provided "as is" and "as available" without warranties of any kind, whether express, implied or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy or non-infringement. We do not warrant that the Service or any data, output or result will be accurate, complete, reliable, secure, or meet your requirements.
Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or other law that cannot lawfully be excluded ("Non-excludable Rights"). Where our liability for failing to comply with a non-excludable consumer guarantee can be limited, our liability is limited, at our option, to re-supplying the services (or paying the cost of re-supply) or, for goods, replacing or repairing them (or paying the cost). The limitations and exclusions in these Terms apply only to the extent permitted by law and subject to your Non-excludable Rights.
Subject to section 17, to the maximum extent permitted by law:
You agree to indemnify and hold us (and our officers, employees and contractors) harmless from and against any claims, liabilities, losses, damages, costs and expenses (including reasonable legal costs) arising out of or in connection with: (a) your Customer Data or your use of any outputs; (b) your or your Users' breach of these Terms or of any law; (c) your professional services to your own clients; or (d) your failure to obtain required consents or to meet your own privacy or AML/CTF obligations — except to the extent caused by our breach of these Terms or our negligence.
By you. You may stop using the Service and cancel from Settings at any time.
By us. We may suspend or terminate your access, with notice where reasonable, if you breach these Terms, fail to pay, create risk or legal exposure, or if required by law. We may suspend immediately to protect the Service or other users.
Effect. On termination, your right to use the Service ends. For a reasonable period after termination (unless prohibited by law), you may request an export of your Customer Data; after that period we may delete it, subject to any legal retention obligation (including the AML/CTF 7-year rule) and to residual backups. Sections that by their nature should survive (including 7, 10, 12, 13, 16–19, 23 and 24) survive termination.
Neither party is liable for any failure or delay in performance (other than payment obligations) caused by events beyond its reasonable control, including outages of third-party infrastructure or providers, internet failures, natural disasters, acts of government, or industrial action.
We may update these Terms from time to time. The current version is always available here. If we make a material change we will take reasonable steps to notify you (for example by email or in-platform notice) before it takes effect. Continuing to use the Service after the effective date means you accept the updated Terms. If you do not accept a change, you may cancel before it takes effect.
These Terms are governed by the laws of New South Wales, Australia. You and we submit to the non-exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia. We will try in good faith to resolve any dispute with you informally first — please contact us before commencing proceedings.